Privacy Policy

Last updated: 3 December 2025

Welcome to Inexa.ai.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit https://www.inexa.ai/ or interact with us in any way.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Inexa.ai is a technology company providing AI-enabled software, automation and digital transformation services to businesses.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Company name: Inexa.ai
Email: info@inexa.ai
Website: https://www.inexa.ai/
Address: Dubai, United Arab Emirates

2. What Data We Collect

2.1 Information you provide directly

When you:

Fill in a contact form
Request a demo, consultation or proposal
Subscribe to our newsletter or marketing updates
Communicate with us via email or social media

you may provide:

Name
Company name
Job title
Email address
Phone number
Country/region
Any other information you choose to share in free-text fields

2.2 Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring/exit pages
General location (city/country) based on IP

This information is typically collected using cookies, pixels and similar technologies (see section 5).

2.3 Third-party data

We may receive information from:

Analytics providers (for example, Google Analytics)
Advertising platforms (for example, LinkedIn, Google Ads, Meta)
CRM or marketing tools that we use to manage leads and campaigns

3. How We Use Your Information

We use your data for the following purposes:

To respond to your inquiries and contact requests
To provide our services, demos or proposals you requested
To manage our business relationship with you or your company
To send you updates, newsletters and marketing communications (where permitted by law and/or with your consent)
To improve our website, services and user experience
To analyze traffic, performance and marketing effectiveness
To comply with legal obligations or enforce our rights

We do not sell your personal data.

4. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on:

Consent – for example, when you subscribe to marketing or accept non-essential cookies.
Legitimate interests – to operate, secure and improve our website and services, and to communicate with you in a B2B context.
Contract – when processing is necessary to enter into or perform a contract with you or your company.
Legal obligation – when we must keep certain records or respond to lawful requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze website usage and performance
Improve content and user experience
Measure campaigns and marketing effectiveness

You can control cookies through your browser settings and, where available, our cookie banner or cookie settings tool. If you disable certain cookies, some parts of the website may not function properly.

6. How We Share Your Information

We may share your data with:

Service providers and partners who help us operate our website, host data, provide analytics, marketing tools, CRM or other business services.
Professional advisors (for example, legal, accounting, IT security) when necessary.
Authorities or regulators if required by law or to protect our rights, security or users.

These third parties are required to handle your data securely and only for the purposes we specify.

7. International Transfers

Our servers, tools or service providers may be located in different countries. This means your information may be transferred and processed outside your country of residence.

Where required by law, we use appropriate safeguards (such as standard contractual clauses or equivalent protections) to protect your data when it is transferred internationally.

8. Data Retention

We keep your personal data only for as long as necessary to:

Fulfil the purposes described in this policy
Comply with legal, accounting or reporting requirements
Resolve disputes or enforce our agreements

After that, we securely delete or anonymize your data.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (subject to legal obligations)
Object to certain types of processing, including direct marketing
Restrict how we process your data
Withdraw consent where processing is based on consent
Request a copy of your data in a portable format (where applicable)

To exercise any of these rights, please contact us at info@inexa.ai and we will respond in line with applicable data protection laws.

10. Marketing Communications

If you receive marketing emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

We may still send you non-marketing messages, such as important service or legal updates.

11. Security

We use reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

12. Third-Party Websites

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Significant changes may be notified on the website or via email where appropriate.

Your continued use of our website after any update means you accept the revised policy.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at:

Inexa.ai
Email: info@inexa.ai
Website: https://www.inexa.ai/
Address: Dubai, United Arab Emirates